Please find a printable copy of these Terms and Conditions here.

Bookings
Once bookings are made, a deposit of 20% is required for confirmation.
Final numbers are required 7 days prior to your function.
Final payment will be based on the confirmed numbers for your function.
Final details must be agreed 7 days prior to your function.
Payment must be made in full prior to your function.
Surcharges of 10% will apply to staff costs on all Public Holidays.
All breakages and damage will be paid for by the client on the night of the function..

Orders
All delivery orders must be made 24 hours in advance.
Orders must be paid for upon pick up or delivery.
A delivery charge may be incurred for some areas.
All orders will be delivered on disposable platters. Should you require your order to be presented on a stainless steel platter, an additional charge of $20 per order will be incurred.

Cancellation
All cancellations must be received in writing.
Cancellation notification received within 7 to 14 days of your function will incur loss of the 20% deposit already paid.
Cancellation notification received within 7 days of your function will incur a 50% charge of the total function.
Cancellation notification received within 48 hours of your function will incur a 100% charge of the function.
Orders cancelled within 6 hours of delivery will incur a charge of 50% of the total order.

PURE HOSPITALITY will cater to your individual requirements so please don’t hesitate to talk to us about any special menus, pricing or theming you would like.